Help centre
Quick answers before you order
Delivery times, Cash on Delivery, returns, and how to order, all in one place.
Common questions
Everything you need to know
Simple answers to the questions we hear most.
Delivery
How long does delivery take?
Nationwide delivery takes 2 to 5 working days, depending on your city. You will get a tracking update once your parcel leaves Lahore.
Payment
Can I pay on delivery?
Yes. Cash on Delivery is available across Pakistan, so there is no advance payment required. Pay the courier when your order arrives.
Returns
What if my item is damaged or wrong?
You can request a return within 7 days if your item arrives damaged or incorrect. Our 7-day easy returns policy keeps the process simple.
Still have a question?
Message us on WhatsApp or send an email and our team will reply quickly.