Privacy Policy

Effective Date: 03/04/2026

Welcome to ZYROTECH ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed securely by our payment partners; we do not store complete card details unless specifically stated)
• Order history
• Account login credentials (if applicable)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Time spent on pages
• Referral sources
• Approximate location based on IP address

C. Communication Information

If you contact us through email, social media, WhatsApp, live chat, or contact forms, we may retain copies of those communications to assist you and improve our customer service.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and delivering your orders
• Providing customer support
• Managing your account
• Sending order confirmations and shipping updates
• Processing payments
• Preventing fraud and unauthorized transactions
• Improving our website and customer experience
• Responding to inquiries and requests
• Sending promotional emails or SMS messages (where permitted by law and subject to your communication preferences)
• Complying with legal and regulatory obligations
• Conducting internal analytics and business reporting

We will only use your personal information for purposes consistent with this Privacy Policy unless otherwise required or permitted by law.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies may be used to:

• Keep you logged into your account
• Remember your shopping cart
• Store user preferences
• Analyze website traffic
• Improve website functionality
• Personalize your experience
• Measure marketing effectiveness

You may disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of our website.

4. Third-Party Services

We may use trusted third-party service providers to operate our business. These may include:

• Payment gateways
• Courier and delivery services
• Website hosting providers
• Analytics services
• Marketing platforms
• Customer support tools
• Email service providers

These third parties may receive only the information necessary to perform services on our behalf and are expected to protect your information in accordance with applicable privacy and security standards.

We are not responsible for the privacy practices of third-party websites that may be linked from our website. We encourage you to review their respective privacy policies before providing any personal information.

5. Payment Security

Payments made through our website are processed using secure payment providers.

We do not intentionally store complete debit or credit card information on our own servers unless specifically disclosed.

Payment information is encrypted during transmission using industry-standard security technologies where supported by our payment partners.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Our security measures may include:

• Secure website encryption (HTTPS/SSL)
• Access controls
• Password protection
• Secure hosting infrastructure
• Regular software updates
• Limited employee access to customer information

While we strive to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Maintain business records
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

8. Customer Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where legally permissible
• Withdraw consent for certain processing activities
• Object to certain uses of your information
• Request a copy of the personal information you have provided to us
• Opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Please note that we may retain certain information where required by law or for legitimate business purposes.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

10. International Data Transfers

Your information may be processed or stored on servers located outside Pakistan where our service providers operate.

Where applicable, we take reasonable steps to ensure that such transfers are protected by appropriate safeguards and that your information receives an adequate level of protection.

11. Compliance with Pakistani Law

We are committed to handling personal information responsibly and in accordance with applicable laws and regulations of Pakistan. As privacy laws evolve, we may update our practices to remain compliant with applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The revised version will be posted on this page with an updated Effective Date. Your continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Business Name: ZyroTech

Email: zyrotech10@gmail.com

Business Address: 201c Madinah Block Awan Town Multan Road Lahore

Phone: 0308-72627-10

14. Consent

By accessing, browsing, or using the website of ZYROTECH, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.