Shipping policy

Shipping Policy

Effective Date: 03/042026

At , we are committed to delivering your orders safely and on time. This Shipping Policy outlines our order processing, shipping methods, delivery estimates, and related information to help ensure a smooth shopping experience.

1. Order Processing

  • Orders are processed within 24 Hours after payment confirmation or order placement.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, holidays, or other peak periods, processing times may be longer. We appreciate your patience during these times.

2. Shipping Methods

We offer the following shipping options, depending on your location and product availability:

  • Standard Shipping

  • Express Shipping (where available)

  • Cash on Delivery (COD) (where available)

  • Local Courier Delivery

Available shipping methods may vary based on your delivery address.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Major Cities: 3 to 4 DAYS

  • Other Cities and Towns: 6 to 7 DAYS

  • Remote or Rural Areas: Delivery may require additional time.

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Shipping Fee: 300Rs

We may occasionally offer free shipping promotions or discounted shipping on qualifying orders. Any such offers will be clearly communicated on our website.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable), including a tracking number.

You can use the tracking number to monitor your shipment through the courier's tracking system until it reaches your delivery address.

6. Delivery Issues and Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Public holidays

  • Severe weather conditions

  • Courier service disruptions

  • High order volumes

  • Incorrect or incomplete shipping information

  • Deliveries to remote locations

If your order is significantly delayed, please contact our customer support team, and we will work with the courier to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If an incorrect or incomplete address results in a failed delivery or returned shipment, additional shipping charges may apply for re-delivery.

8. Lost or Damaged Packages

If your package is lost during transit or arrives damaged:

  • Contact us as soon as possible after receiving (or expected receiving) your order.

  • Provide your order number and, if applicable, photos of the damaged package or product.

  • We will investigate the issue with the shipping carrier and work toward an appropriate resolution, which may include a replacement or refund where applicable.

9. Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us:

Store Name: ZyroTech

Email: zyrotech10@gmail.com

Phone: 0308-72627-10

Business Address: 201c Madinah Block Awan Town Multan Road Lahore